Reference

Terms Conditions That Cover Your nx303 Account

These terms explain the rules that apply when you open and use your nx303 account, make deposits through DANA, OVO or GoPay, and access any part of the lobby from your mobile device or browser.

Account RulesWallet ConditionsEligibility NoticeDispute PathData Use
nx303 Terms Conditions That Cover Your nx303 Account
TERMS ASSISTANCE

Where to Reach Us About These Terms

If any clause here is unclear, or you want to exercise a right described in these conditions, our support channels are open for you. Reach out through the method that suits your schedule, and reference the specific section you need help with so we can route your query quickly.

Team online

Live Chat

Available around the clock inside your account dashboard. Tap the chat icon on mobile or desktop, describe the clause or section you need clarification on, and an agent will walk you through it in real time.

Email

Send your question or formal request to our support address listed in the account help section. Include your registered username and the topic heading so the team can prioritise your message and reply within a working day.

Account Notification

We push updates directly to your inbox inside the platform whenever a term changes. Check the notification bell after logging in through your browser or mobile device to stay current on any revision that affects your wallet or access.

POLICY HANDLING

How We Manage Data, Security and Your Rights

Understanding how your information is stored, used and protected is part of knowing these terms. Below we outline six areas that directly affect your account experience, from cookie behaviour to how you request changes to your personal details held on file.

Data Storage Your personal and transaction data is stored on encrypted servers. We retain records for as long as your account is active and for a compliance period after closure, after which data is securely deleted unless local regulation requires longer retention.
Cookie Use We use functional cookies to keep your session active and analytics cookies to understand how you move through the lobby. You can adjust cookie preferences in your browser settings; disabling functional cookies may require you to log in again each visit.
Account Security Your login is protected by a PIN or OTP sent to your registered phone number. We never ask for your full password via email or chat. If you suspect unauthorised access, lock your account immediately through the security tab and contact support.
Withdrawal Verification Before processing a payout to your DANA, OVO or GoPay wallet, we verify that the account name matches your registered identity. This step protects you from unauthorised transfers and typically involves a one-time document check on your first withdrawal request.
Requesting Changes You can update your email, phone number or linked e-wallet through account settings. Changes to your registered name or date of birth require a support request with a valid document. We process these within a reasonable timeframe and notify you once complete.
Right to Close You may close your account at any time by submitting a request through live chat or email. Any remaining balance will be returned to the last e-wallet used for deposit, subject to identity verification. Closure does not erase data where retention is required by law.

Common Questions About These Terms

We have collected the questions that come up most often when account holders read through these conditions. Each answer is brief, but if you need more detail, our support team can expand on any point.

Yes. Whether you access nx303 through a phone browser, a saved home-screen shortcut, or a desktop session, the same terms govern your account, your transactions through DANA, OVO or GoPay, and your use of all lobby features.

We may limit, suspend or permanently close your account depending on the severity. You will be notified through your registered email and given an opportunity to respond before a final decision is made, except in cases of clear fraud or illegal activity.

No. Each person is permitted a single account. If we detect duplicate registrations sharing the same identity documents or e-wallet, we will close the newer account and may withhold any balance accrued on it.

We post a notification inside your account dashboard and send an alert to your registered email. The revision date at the top of this page also changes. Continuing to use the platform after the notice means you accept the new version.

Yes. All e-wallet transactions — deposits and withdrawals — fall under the payment and verification clauses outlined here. Processing depends on the e-wallet provider's own uptime, but our obligations to you are defined in these conditions.

You must meet the minimum age requirement set by local law in your region. Access is available only where local law permits it. We do not verify residency at sign-up beyond standard KYC, but we reserve the right to request proof at any time.

Contact support through live chat or email within thirty days of the event. Provide your username, the transaction or round ID, and a description of your concern. We review disputes using server logs and provider records, then communicate the outcome to you.

No. Accounts are non-transferable. Your registered identity must match the e-wallet used for deposits and withdrawals. Any attempt to sell, trade or hand over an account to another person will result in immediate closure.

We collect registration details, transaction history, device information and session data. This supports account security, fraud prevention, wallet verification, and compliance with applicable regulations. Full details are in our separate privacy policy, which these terms reference.

Send a closure request via live chat or email with your registered username. We will verify your identity, return any eligible balance to your linked DANA, OVO or GoPay wallet, and confirm closure within a reasonable timeframe.