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How nx303 Handles Your Privacy

We keep your personal information protected from the moment you create an account. This page explains what data we collect, why we collect it, and how you can manage or request removal of your information at any time through your account settings or our…

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nx303 How nx303 Handles Your Privacy
HOW WE PROTECT YOU

Data Handling and Security Practices

We built our data practices around what matters to you — knowing exactly where your information goes, how long we keep it, and what you can do about it. Every layer of your account interaction has a corresponding privacy measure in place.

Encrypted Storage All personal and financial data sits on servers with encryption at rest and in transit. Your DANA, OVO or GoPay payment details pass through secured channels and are never stored in plain text on our systems.
Cookie Usage We use cookies to keep you logged in across sessions and remember your device preferences. You can clear cookies from your browser settings at any time, though this will require you to log in again on your next visit.
Account Security Your account is protected by password hashing and optional verification steps. If you log in from a new device, we send a confirmation to your registered phone number or email before granting access.
Data Retention We keep your account data active while you use the platform. After prolonged inactivity or account closure, we retain records only as long as legal obligations in eligible regions require, then securely delete them.
Third-Party Limits Payment processors like DANA, OVO and GoPay receive only the transaction data they need to complete your deposit or withdrawal. No browsing history, game activity or personal messages are shared with external parties.
Change Requests You can ask us to correct inaccurate data, restrict processing, or delete your account entirely. Submit your request through live chat or email and we confirm completion once the action is carried out on our end.
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have questions about your personal information, want to request access to your data, or need to ask for deletion, we have direct channels open for you. Our team handles privacy-related requests separately from general queries so nothing gets lost in a queue.

Team online

Live Chat

Open the chat widget from any page on mobile or desktop. Select the privacy category from the menu and a support agent will handle your data request directly without transferring you between departments.

Email Request

Send your privacy query to our support email address listed in your account settings. Include your registered username so we can verify your identity and respond with the relevant data or confirmation within a reasonable timeframe.

Account Settings

Head to your account dashboard and open the privacy tab. From there you can download a summary of your stored data, update your marketing preferences, or submit a deletion request that our team will process and confirm.

Common Questions About Your Data

These are the questions our support team receives most often about personal data and privacy on nx303. Each answer gives you the direct process so you know exactly what to expect.

We collect your name, email, phone number and the payment method you link — whether that is DANA, OVO or GoPay. We also log your device type, IP address and session activity to secure your account and detect unauthorized access.

Only with payment processors handling your DANA, OVO or GoPay transactions and security partners who help us detect fraud. We never sell your personal information. Sharing beyond these cases happens only when required by applicable law in eligible regions.

Open your account dashboard and navigate to the privacy tab, or contact us via live chat selecting the privacy category. We compile and deliver a summary of your stored personal data, transaction history and device logs to your registered email.

Yes. Submit a deletion request through your account settings or via live chat. We process the removal and confirm once complete. Certain records may be retained briefly where local legal obligations require it, after which they are securely erased.

Payment credentials pass through encrypted channels and are never stored in readable form on our servers. Transaction data is shared only with the respective payment processor to complete your deposit or withdrawal, nothing more.

We use session cookies to keep you logged in and preference cookies to remember your device settings. You can clear or block cookies in your browser at any time. Doing so will log you out and reset your saved preferences on your next visit.

We retain your data while your account is active. After prolonged inactivity or closure, records are kept only as long as legal requirements in eligible regions demand. Once that period ends, all personal data is permanently deleted from our systems.

Yes. When we update our data practices, we send a notification to your registered email address before the changes take effect. The updated policy is also posted here with a visible revision date so you can review what changed.

Go to your account settings and edit your profile details directly. For changes that require verification — like your registered phone number or linked payment method — contact support via live chat and they will walk you through the update process.

No. Your gameplay records, session history and browsing behaviour stay internal. These are used only to improve your experience and detect unusual activity on your account. External parties, including payment processors, never receive this information.